為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

No sound on WebM video on firefox home page only

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 FredMcD

more options

I use Gentoo Linux under KDE desktop with alsa for sound on a laptop. Sound works ok. However, when I start Firefox, specifically Aurora 33.0, the latest version in Gentoo, the default open page has a nice video - the Choose Independent Choose Firefox video. I can play it, and it plays fine, but there is no sound.

I can download this as a file called fe0d3698-5a38-40e9-bdbe-8a3d7a4d07d9.webm and play it fine (in Dragon Player)

I can play it fine when I go to the Mozilla.org site, and it comes up before the main site home page can be seen. I've tried other WebM videos, with no issues. Flash sound works fine, e.g. in YouTube.

This is not a major issue - it's just odd!

I use Gentoo Linux under KDE desktop with alsa for sound on a laptop. Sound works ok. However, when I start Firefox, specifically Aurora 33.0, the latest version in Gentoo, the default open page has a nice video - the Choose Independent Choose Firefox video. I can play it, and it plays fine, but there is no sound. I can download this as a file called fe0d3698-5a38-40e9-bdbe-8a3d7a4d07d9.webm and play it fine (in Dragon Player) I can play it fine when I go to the Mozilla.org site, and it comes up before the main site home page can be seen. I've tried other WebM videos, with no issues. Flash sound works fine, e.g. in YouTube. This is not a major issue - it's just odd!

所有回覆 (1)

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration. Then check ALL of your settings; Browser and add-ons.

Poke around safe web sites. Are there any problems?. Then restart.