Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Cannot open attachments in automatically forwarded emails.

more options

Thunderbird is set on my office computer to automatically forward all incoming mail to my home Thunderbird account. However, I cannot open attachments in those emails, even pdf files. I always get an error, like MSWord documents are in Japaneese character set, or Adobe files were not translated correctly.

When I forward emails manually from my office computer to my home computer, the attachments work just fine. Also, attachments sent from my home computer to my office computer work just fine. The problem only exists with automatically forwarded emails.

Thunderbird is set on my office computer to automatically forward all incoming mail to my home Thunderbird account. However, I cannot open attachments in those emails, even pdf files. I always get an error, like MSWord documents are in Japaneese character set, or Adobe files were not translated correctly. When I forward emails manually from my office computer to my home computer, the attachments work just fine. Also, attachments sent from my home computer to my office computer work just fine. The problem only exists with automatically forwarded emails.

所有回覆 (1)

more options

It makes no sense to download messages from your email provider's server to a local computer and then forward them out to another computer. Cut out the middleman, computer in this case, and forward the email at your email providers server. Most providers have this option available at their web mail portal.