為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My address book correctly shows c6jdb@btinternet.com, but when I write an e-mail to this person it is sent to c 6jdb@btint!ernet.com & doesn't arrive!

  • 2 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 geebeepee1

more options

I've tried editing the e-mail address in my list of addresses and also taken it out completely and put it in afresh and it shows correctly as being c6jdb@btinternet.com , but as soon as I enter John on the first line of the address when writing to him the address comes up as c 6jdb@btinternet.com and, because of the space between the c and the 6, he does not receive the e-mail even though I have the message that the e-mail has been sent and confirms that it has been included in my SENT LIST!

Sure enough, I can go to that list and the e-mail appears there and confirms it was sent and the time it was sent. What it does not do is tell me where it was sent to because John does not receive it! I hve no problems with any other of my addressees and I have used Thunderbird very successfully - and contentedly - for years, just as I have used Plusnet as my provider.

I've tried editing the e-mail address in my list of addresses and also taken it out completely and put it in afresh and it shows correctly as being c6jdb@btinternet.com , but as soon as I enter John on the first line of the address when writing to him the address comes up as c 6jdb@btinternet.com and, because of the space between the c and the 6, he does not receive the e-mail even though I have the message that the e-mail has been sent and confirms that it has been included in my SENT LIST! Sure enough, I can go to that list and the e-mail appears there and confirms it was sent and the time it was sent. What it does not do is tell me where it was sent to because John does not receive it! I hve no problems with any other of my addressees and I have used Thunderbird very successfully - and contentedly - for years, just as I have used Plusnet as my provider.

被選擇的解決方法

Thunderbird gets all suggestions for addressing from one of your address books. You have two books by default. The Personal and the Collected books. If you have sent an email to the wrong address then it will be in your collected book for sure. You need to go there and delete it and then find any other occurrences of the incorrect address and fix or delete it.

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

Thunderbird gets all suggestions for addressing from one of your address books. You have two books by default. The Personal and the Collected books. If you have sent an email to the wrong address then it will be in your collected book for sure. You need to go there and delete it and then find any other occurrences of the incorrect address and fix or delete it.

more options

Absolutely right! There were different addresses (I don't know how) in the two books and the wrong one has now been corrected.

Many thanks for taking the time and trouble to bother with my problem. Hope I can help someone else, sometime, and repay your kindness.

Sincerely,

BRIAN