為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I can't view/open attachments unless I use the option "view in classic reader". This is very unhandy. Any ideas on how to fix? Version 31.3.0

  • 3 回覆
  • 6 有這個問題
  • 1 次檢視
  • 最近回覆由 konce7

more options

I use Thunderbird (Ver 31.3.0) for several email accounts and on my main account only, it rarely shows the attachments in the email. There used to be a button to click on to either "preview", "open", or "save" ("preview" option is only for pdf attachments). That whole menu bar is gone. But only on my main account, the other accounts all work okay. The only way that I've found to be able to get to the attachment is to use the "view using the classic reader". Then I have to click on the attachment and it downloads it and opens it up. I'd like to get the options back without having to do all the extra clicking to get to the attachments.

Thanks!

~Konce

I use Thunderbird (Ver 31.3.0) for several email accounts and on my main account only, it rarely shows the attachments in the email. There used to be a button to click on to either "preview", "open", or "save" ("preview" option is only for pdf attachments). That whole menu bar is gone. But only on my main account, the other accounts all work okay. The only way that I've found to be able to get to the attachment is to use the "view using the classic reader". Then I have to click on the attachment and it downloads it and opens it up. I'd like to get the options back without having to do all the extra clicking to get to the attachments. Thanks! ~Konce

被選擇的解決方法

That sounds like the conversations add-on. Is it?

從原來的回覆中察看解決方案 👍 2

所有回覆 (3)

more options

選擇的解決方法

That sounds like the conversations add-on. Is it?

more options

Yes, when I disable the conversations add-on, I can then get to the attachment...but I like the conversations add-on otherwise and it used to handle the attachments just fine.

more options

It's evidently an issue that began with Ver. 31. The add-on logic supposedly never changed...but it seems to be a problem when using IMAP and you're not downloading the emails locally. Once I changed that setting, it works again like it used to. I just wish I didn't have to download them locally to make it work. Thread from the add-on creator here: https://github.com/protz/GMail-Conversation-View/issues/841

~Konce