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Firefox crashes

  • 1 回覆
  • 2 有這個問題
  • 6 次檢視
  • 最近回覆由 cor-el

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I have tried all of the recommended approaches to get Firefox to install and run. It will not launch. I have uninstalled and re-installed it a dozen times. I can't run it in safe mode as it will never successfully launch. I am running on a windows 8.1 OS.

Below is the most recent version of the crash reporter file:


bp-c822eafb-7382-42a2-8df0-dca482150109

I have tried all of the recommended approaches to get Firefox to install and run. It will not launch. I have uninstalled and re-installed it a dozen times. I can't run it in safe mode as it will never successfully launch. I am running on a windows 8.1 OS. Below is the most recent version of the crash reporter file: bp-c822eafb-7382-42a2-8df0-dca482150109

被選擇的解決方法

That is a problem with networksniffer.dll as you can see in the crash report.

  • Firefox 34.0.5 Crash Report [@ networksniffer.dll@0x33f5 ]

You will have to disable this software for Firefox and contact the developer for support.

從原來的回覆中察看解決方案 👍 1

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選擇的解決方法

That is a problem with networksniffer.dll as you can see in the crash report.

  • Firefox 34.0.5 Crash Report [@ networksniffer.dll@0x33f5 ]

You will have to disable this software for Firefox and contact the developer for support.