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"Sync encoutered an error while syncing: Unknown error. Sync will automatically retry this action."

  • 1 回覆
  • 5 有這個問題
  • 8 次檢視
  • 最近回覆由 gilgha

gilgha
gilgha
more options

Hi,

I want to switch from Chrome to Firefox but I have an issue with the Sync feature. It always shows the following error: "Sync encoutered an error while syncing: Unknown error. Sync will automatically retry this action."

I already tried this workaround but it did not work: delete my Sync account, completely reset my Firefox profile, import my Chrome bookmarks (using an HTML file), setup a new Sync account (using the same address email then the previously deleted one). But I still get the error message.

I've seen in other threads that it could be an issue with the history so I also tried to delete it but it did not work either.

Here is my last sync-log file: https://pastebin.mozilla.org/8219943

Thanks for your help.

Hi, I want to switch from Chrome to Firefox but I have an issue with the Sync feature. It always shows the following error: "Sync encoutered an error while syncing: Unknown error. Sync will automatically retry this action." I already tried this workaround but it did not work: delete my Sync account, completely reset my Firefox profile, import my Chrome bookmarks (using an HTML file), setup a new Sync account (using the same address email then the previously deleted one). But I still get the error message. I've seen in other threads that it could be an issue with the history so I also tried to delete it but it did not work either. Here is my last sync-log file: https://pastebin.mozilla.org/8219943 Thanks for your help.

由 gilgha 於 修改

被選擇的解決方法

I've finally found a solution to that Sync issue:

I downloaded the "Places Maintenance" add-on and run the integrity check routine and it seems to have fixed the issue.

https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/

從原來的回覆中察看解決方案 👍 3

所有回覆 (1)

gilgha
gilgha 提出問題者
more options

選擇的解決方法

I've finally found a solution to that Sync issue:

I downloaded the "Places Maintenance" add-on and run the integrity check routine and it seems to have fixed the issue.

https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/

由 gilgha 於 修改