Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
   • In Firefox 29.0 and above, click the menu button and select Options for Windows or Preferences on Mac or Linux.
   • In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

• Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

• Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us!

Thank you.

I tried stopping the hardware acceleration, and also tried disabling WebGL, but neither worked to solve the problem. I also tried disabling all add-ons and starting up in safe mode, but the problem was still there. Is there anything else I can try?

You can try a different Windows theme.