為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

dwhelper doesn't work 25Feb2015, after accepting Firefox Hello. All suggested tests done without success.

  • 1 回覆
  • 7 有這個問題
  • 7 次檢視
  • 最近回覆由 Standard8

more options

I've allowed Firefox Hello download a couple of days ago. dwhelper no longer works. I've tested the extensions. As I only have two, dwhelper and lightbeam, this was easy to do.

I use dwhelper a lot. I use online videos from many sources for my physics and astronomy teaching needs.

This is a problem associated with many video sites, not only youtube.

I've deleted dwhelper and reinstalled it. Started and stopped Firefox. Restarted my macbook pro as well.

Program seems to work up to and including window specifying location to place downloading file.

I've allowed Firefox Hello download a couple of days ago. dwhelper no longer works. I've tested the extensions. As I only have two, dwhelper and lightbeam, this was easy to do. I use dwhelper a lot. I use online videos from many sources for my physics and astronomy teaching needs. This is a problem associated with many video sites, not only youtube. I've deleted dwhelper and reinstalled it. Started and stopped Firefox. Restarted my macbook pro as well. Program seems to work up to and including window specifying location to place downloading file.

被選擇的解決方法

Firefox Hello isn't a separate download - its part of Firefox itself. There's no direct interaction between your browsing and the Hello part of Firefox.

It is most likely that Firefox updated to the latest version, and something in the change meant that dwhelper isn't working as well. I would suggest asking on the extension developer's support site at http://www.downloadhelper.net/documentation.php

According to support thread this thread, there's also a beta version available that might fix your issue.

Unfortunately its hard for us to support extensions, as they are developed by third parties.

從原來的回覆中察看解決方案 👍 1

所有回覆 (1)

more options

選擇的解決方法

Firefox Hello isn't a separate download - its part of Firefox itself. There's no direct interaction between your browsing and the Hello part of Firefox.

It is most likely that Firefox updated to the latest version, and something in the change meant that dwhelper isn't working as well. I would suggest asking on the extension developer's support site at http://www.downloadhelper.net/documentation.php

According to support thread this thread, there's also a beta version available that might fix your issue.

Unfortunately its hard for us to support extensions, as they are developed by third parties.