Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Server not found when switching from 4g to wifi and vice versa.

more options

I've had this issue for a while across multiple phones and multiple versions of Firefox for Android, and it does not happen with any other browser (which is upsetting). Whenever I am surfing the web and have multiple tabs open, and I switch from 4g to wifi or vice versa, I always get a "Server not found" error on both existing tabs and new tabs. This is an annoying issue that I am surprised to see hasn't been fixed. The only way I've been able to fix it is to quit and relaunch the app. I have tried removing plug-ins and reinstalling, but it has not helped.

Anything I could do to alleviate the issue?


LG G2 and Samsung Galaxy Note 3. Both on Android 4.4.2 Firefox for Android Ver. 35.0.1

I've had this issue for a while across multiple phones and multiple versions of Firefox for Android, and it does not happen with any other browser (which is upsetting). Whenever I am surfing the web and have multiple tabs open, and I switch from 4g to wifi or vice versa, I always get a "Server not found" error on both existing tabs and new tabs. This is an annoying issue that I am surprised to see hasn't been fixed. The only way I've been able to fix it is to quit and relaunch the app. I have tried removing plug-ins and reinstalling, but it has not helped. Anything I could do to alleviate the issue? LG G2 and Samsung Galaxy Note 3. Both on Android 4.4.2 Firefox for Android Ver. 35.0.1

所有回覆 (3)

more options

Hi scruffy90:

You wrote "LG G2 and Samsung Galaxy Note 3. Both on Android 4.4.2 Firefox for Android Ver. 35.0.1 "

I just tried switching between HSPA+ aka 3G and WiFi on a Galaxy S5 running Android 5 and have had no issues but I think this may have been an issue in the past (I did a search for a bug in bugzilla.mozilla.org but couldn't find anything).

Are there any other details you could provide that could help us debug? e.g.

  1. Are you using a proxy?
  2. Who is your WiFi provider?
  3. Have you tried other WiFi (e.g. the Wifi both at home and work)

Cheers!

...Roland

more options

Roland Tanglao said

Hi scruffy90: You wrote "LG G2 and Samsung Galaxy Note 3. Both on Android 4.4.2 Firefox for Android Ver. 35.0.1 " I just tried switching between HSPA+ aka 3G and WiFi on a Galaxy S5 running Android 5 and have had no issues but I think this may have been an issue in the past (I did a search for a bug in bugzilla.mozilla.org but couldn't find anything). Are there any other details you could provide that could help us debug? e.g.
  1. Are you using a proxy?
  2. Who is your WiFi provider?
  3. Have you tried other WiFi (e.g. the Wifi both at home and work)
Cheers! ...Roland

Hello Roland, No proxy on the phone or wi-fi network. My ISP is Time Warner, but I supply my own router (Linksys e4200) And this happens on every wi-fi network, at home and away from home.

more options

Hi again scruffy90

Very strange. I don't manually switch between 3G/4G/LTE& WiFi; I just let Android handle it and it works fine on my Android devices. Never had a problem with Samsung Note 3, S5 and Note 4.

Are you manually switching from wifi to 4G?

Cheers!

...Roland

由 Roland Tanglao 於 修改