為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

why does firefox repeatedly send message stating reset link has been sent to email when it never is sent

  • 2 回覆
  • 5 有這個問題
  • 2 次檢視
  • 最近回覆由 khayes992

more options

I'm trying to log in to my account. Firefox says my password is invalid. Firefox also says it has sent a reset link to my email. That reset link never arrives although I repeatedly ask to sent the link, and Firefox repeatedly indicates that link has been successfully sent.

I'm trying to log in to my account. Firefox says my password is invalid. Firefox also says it has sent a reset link to my email. That reset link never arrives although I repeatedly ask to sent the link, and Firefox repeatedly indicates that link has been successfully sent.

所有回覆 (2)

more options

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

It appears that I've just lost more than 200 bookmarks because of this problem. I'm ready to kiss Firefox goodbye, although I don't think it will matter to FF.