為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Have sync code, reformatted, where do I put it?

  • 3 回覆
  • 2 有這個問題
  • 36 次檢視
  • 最近回覆由 cor-el

more options

I was unaware of Sync migrating to an account based system before I reformatted my system. I saved my sync code but now I have nowhere to input the code. Another thread here suggested using an older version of FF (29.0.1) as that was before the update, but in the options menu under Sync, there is still no option to input the code. On the Sync options page there is only Create Account, Sign In, and "Using an older version of Sync?" which brings me to a support article that does not help.

I was unaware of Sync migrating to an account based system before I reformatted my system. I saved my sync code but now I have nowhere to input the code. Another thread here suggested using an older version of FF (29.0.1) as that was before the update, but in the options menu under Sync, there is still no option to input the code. On the Sync options page there is only Create Account, Sign In, and "Using an older version of Sync?" which brings me to a support article that does not help.

所有回覆 (3)

more options

The new Sync version used in current Firefox releases is completely different than the version that was previously used. You enter the name and password of the Firefox account on each computer to connect to the Sync account. With the new Sync version used in current Firefox releases you enter the name and password of the Firefox account on each computer to connect to the Sync account.

more options

So it is not possible for me to use my sync code and recover my data?

more options

Firefox 29 and later versions use a new Sync version that use a Firefox account and only require to enter the name and password and you no longer need to enter a Sync (recovery) key (the Sync key is automatically generated from the password of the Firefox account).

The new Sync version used in current Firefox releases is completely different than the version that was previously used. You need a Firefox 28 version to connect to an old Sync account that used the Sync key if you need to recover data from the Sync server.

You can update to the current Firefox 36 release after you have retrieved your data.