Fire Fox Continually crashes with black screen
Hi There hoping I can please get some help with my fire fox which keeps continually crashing.. i keep looking for solutions but nothing is helping.
here is a report on my last crashes:
Report ID Date Submitted bp-046725c1-5824-4b0a-847f-29f2e2150317 17/03/2015 3:04 PM bp-ca6cb03c-d248-4c7f-8f60-64f402150311 12/03/2015 9:10 AM bp-cdf26328-2949-4b34-9d2c-207bf2150305 5/03/2015 4:06 PM bp-04483b8b-d610-4f2c-9254-1e9362150220 20/02/2015 4:29 PM bp-69f6b75b-dc52-40ef-a518-635612150217 17/02/2015 3:00 PM bp-d7b8324b-02e3-449d-bd2c-dedaf2150217 17/02/2015 11:12 AM bp-51138267-468b-4362-b8e4-8ccd82150212 12/02/2015 12:01 PM
Hopefully you are able to shed some light on why this continues to happen.
Thank you
Kate
所有回覆 (1)
hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver. this should be the latest update for your configuration: https://downloadcenter.intel.com/download/24695/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
or in case this doesn't solve the issue disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).
