為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

"Can not find archive file"

  • 3 回覆
  • 1 有這個問題
  • 20 次檢視
  • 最近回覆由 cor-el

more options

Running "Firefox Setup 37.0.exe" downloaded from https://www.mozilla.org/en-US/firefox/all/ and https://download.mozilla.org/?product=firefox-37.0-SSL&os=win&lang=en-US I get the message: "Can not find archive file". This suggests a problem with the file. Please advise.

Running "Firefox Setup 37.0.exe" downloaded from https://www.mozilla.org/en-US/firefox/all/ and https://download.mozilla.org/?product=firefox-37.0-SSL&os=win&lang=en-US I get the message: "Can not find archive file". This suggests a problem with the file. Please advise.

所有回覆 (3)

more options

hi, does it make a difference when you right-click the installer and run it as administrator?

more options

philipp said

hi, does it make a difference when you right-click the installer and run it as administrator?

Nope.

more options

Try to clear the Windows %temp% folder.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.