Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox for Mac freezes since Yosemite 10.10.3 update

  • 2 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 jgcoding

more options

I accepted the most recent update of Yosemite on my MacBook Pro this past weekend. Since then, Firefox is unusable, freezing within a few seconds after launch. This issue did not exist prior to the OSCX update. The freezing condition is so bad, I have to use the "force to quit" command from my launch pad. The browser is completely unresponsive and un-selectable otherwise.

I have un-installed and re-installed FF several times and nothing works. I finally had to remove it permanently. I do not manage passwords or bookmarks but I do run about 8 add-ons, including a 3rd-party password and bookmark manager.

I would like to get Firefox back on my machine please.

I accepted the most recent update of Yosemite on my MacBook Pro this past weekend. Since then, Firefox is unusable, freezing within a few seconds after launch. This issue did not exist prior to the OSCX update. The freezing condition is so bad, I have to use the "force to quit" command from my launch pad. The browser is completely unresponsive and un-selectable otherwise. I have un-installed and re-installed FF several times and nothing works. I finally had to remove it permanently. I do not manage passwords or bookmarks but I do run about 8 add-ons, including a 3rd-party password and bookmark manager. I would like to get Firefox back on my machine please.

所有回覆 (2)

more options

Can you please try opening firefox in safe mode and see if the issue still occurs? To do this, hold down the option key while you open firefox.

more options

jgcoding said

I accepted the most recent update of Yosemite on my MacBook Pro this past weekend. Since then, Firefox is unusable, freezing within a few seconds after launch. This issue did not exist prior to the OSCX update. The freezing condition is so bad, I have to use the "force to quit" command from my launch pad. The browser is completely unresponsive and un-selectable otherwise. I have un-installed and re-installed FF several times and nothing works. I finally had to remove it permanently. I do not manage passwords or bookmarks but I do run about 8 add-ons, including a 3rd-party password and bookmark manager. I would like to get Firefox back on my machine please.

I did as instructed and navigated to the last offending page. The same thing happened. However, I had an idea. I forced quite and restarted in safe mode again and I went to drudgereport.com where I know no flash would be embedded. The browser did not freeze. So, I shut down FF and re-opened in normal mode for me (private) and loaded drudgereport.com again. The browser did not freeze. I followed a link to ABC news and the browser froze as their video tried to load. I had to force quit as before.

So, the issue may be with the Flash plug-in?

To test that theory, I disabled the "Shockwave Flash" add-on. I reloaded the original offending page. Sure enough, the page loaded and the browser did not freeze. I went back to the ABC news page, again the page did not freeze the browser with the "Shockwave Flash" add-on disabled.

So, it appears the issues is isolated to the "Shockwave Flash" add-on.

由 jgcoding 於 修改