為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox ignoreing key commands but accepting pull down menu commands.

  • 1 回覆
  • 1 有這個問題
  • 16 次檢視
  • 最近回覆由 Mark Schmidt

more options

Randomly and for no apparent reason Firefox will stop responding to Key Commands but still reacts to mouse using pull down menu commands. The keyboard is USB cabled, I do not have this issue with any other software, I have Popup controller and Adblocker running, Firefox version 37.0.1, Mac OS Yosemite 10.10... anyone else experienced this issue? any solutions?

Randomly and for no apparent reason Firefox will stop responding to Key Commands but still reacts to mouse using pull down menu commands. The keyboard is USB cabled, I do not have this issue with any other software, I have Popup controller and Adblocker running, Firefox version 37.0.1, Mac OS Yosemite 10.10... anyone else experienced this issue? any solutions?

所有回覆 (1)

more options

I've never seen this issue. But it could be caused by a plugin, add-on, or a corrupt setting in your profile.

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

Hold the option key while starting Firefox. When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.