為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

since upgrading to ver 38.0.1, can't connect to the internet but IE can

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

Olufeme
Olufeme
more options

since upgrading to ver 38.0.1, can't connect to the internet but IE can. I tried removing Firefox from the Windows Firewall approved app list and reinstalled it but that did not work. I tried adding a image to this page but for some reason it didn't accept it and just kept giving me the circle going round and round. Here is what the page gives when I try to connect to any website including Firefox.com

Unable to connect

Firefox can't establish a connection to the server at www.xfinity.com. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
since upgrading to ver 38.0.1, can't connect to the internet but IE can. I tried removing Firefox from the Windows Firewall approved app list and reinstalled it but that did not work. I tried adding a image to this page but for some reason it didn't accept it and just kept giving me the circle going round and round. Here is what the page gives when I try to connect to any website including Firefox.com --------------------------------------------------------------------------------------------------------- Unable to connect Firefox can't establish a connection to the server at www.xfinity.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: