為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Master password doesn't store the password permanently and doesn't work correctly in Windows 8.1?

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

I have set the master password but, when I close the browser, passwords disappear and I have to put them again (basically, it looks that master password service it woks anytime at only one session of the browser; that is to say, before I close the browser).

Probably the reason was due to the fact that I set the browser for surfing anonimously. But now I have allowed the browser for keeping the whole history, cookies, etc. and still it happens the problem described above. Also, each time I open the browser and I go for an email account or a social network account, it doesn't appear automatically the masterpassword form. I have to specify that I am using Windows 8.1. Instead, using master password from another computer which has Windows 7, it works perfectly (it stores the passwords and it ask the master password for using the other passwords each time I open the browser and even if I delete the history).

In your opinion is it a problem of firefox in Windows 8.1 or should I look further in my browser settings in order to solve the issue?

I have set the master password but, when I close the browser, passwords disappear and I have to put them again (basically, it looks that master password service it woks anytime at only one session of the browser; that is to say, before I close the browser). Probably the reason was due to the fact that I set the browser for surfing anonimously. But now I have allowed the browser for keeping the whole history, cookies, etc. and still it happens the problem described above. Also, each time I open the browser and I go for an email account or a social network account, it doesn't appear automatically the masterpassword form. I have to specify that I am using Windows 8.1. Instead, using master password from another computer which has Windows 7, it works perfectly (it stores the passwords and it ask the master password for using the other passwords each time I open the browser and even if I delete the history). In your opinion is it a problem of firefox in Windows 8.1 or should I look further in my browser settings in order to solve the issue?

所有回覆 (2)

more options

If you are using sync, master passwords set will not passwords sync.

Are there any other password managers that are installed in the Firefox profile?

  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.

Thank you.

more options

A detail like websites remembering you (log you in automatically) is stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when you close Firefox.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

If this cookie is removed then you will have to log in again.

In PB mode all cookies are session cookies that expire automatically when you end the PB mode session (i.e. close all PB mode windows) or close Firefox.