為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 3 回覆
  • 5 有這個問題
  • 10 次檢視
  • 最近回覆由 sallyjg

more options

Problem started when I updated the Adobe Flash Player. First, the Flash Player kept crashing, so I deleted it from the computer. Things worked okay until I reinstalled the Flash Player, and now Firefox has crashed multiple times the past two days - always when trying to play a game, or view multiple photos or a video. Also, things are extremely slow. Should I just delete the Flash Player permanently? If so, what is an alternative?

Problem started when I updated the Adobe Flash Player. First, the Flash Player kept crashing, so I deleted it from the computer. Things worked okay until I reinstalled the Flash Player, and now Firefox has crashed multiple times the past two days - always when trying to play a game, or view multiple photos or a video. Also, things are extremely slow. Should I just delete the Flash Player permanently? If so, what is an alternative?

被選擇的解決方法

所有回覆 (3)

more options

選擇的解決方法

Hello sallyjg, any luck if you disable the Adobe Flash protected mode in Firefox ?

thank you

more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Thanks to you both! So far it seems that disabling the protected mode is working... I was able to get into the crossword without a crash of either the Flash Player or Firefox. If I have the problem again, I'll try try the additional suggestions from FredMcD.