I suddenly get "server not found" errors at home.
I suddenly get "server not found" errors, only on my home network, usually when using a VPN. Restarting Firefox always makes the problem go away.
More detail: I can use Firefox all day every day at work without having any problems. But when I get home, maybe 5 minutes after I start browsing with Firefox, maybe 5 hours after I start browsing with firefox, suddenly no servers can be found.
Firefox Version 38.0.5
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Hello SG2009, check if your security software (firewall, antivirus) blocks firefox or plugin-container process without to inform you. Try to remove all rules for firefox from permissions list in your security software (firewall) and then, let your firewall to ask again for firefox permissions.
thank you
Unfortunately, this problem is occurring on a work computer and I don't have full control over the firewalls and/or security software. To
That said, I don't understand why it would be a firewall and/or security software issue if simply closing/reopening Firefox resolves the issue.
SG2009 said
That said, I don't understand why it would be a firewall and/or security software issue if simply closing/reopening Firefox resolves the issue.
Yes, indeed you are correct, probably it is not a firewall issue, maybe the vpn software is the problem (the connection to servers) and after firefox restart seems fixed, do you have the same behavior in other browsers also ?
Do you have the option to select a different server in your vpn software ?
thank you
What security security software is installed on the computer?
Are you using a proxy at your work location that may not work properly when you are at home?
You can check the connection settings.
- Tools > Options > Advanced > Network : Connection > Settings
- https://support.mozilla.org/kb/Options+window+-+Advanced+panel
See "Firefox connection settings":
- FoxyProxy Standard: https://addons.mozilla.org/firefox/addon/foxyproxy-standard/