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Firefox crashes all the time

  • 2 回覆
  • 12 有這個問題
  • 7 次檢視
  • 最近回覆由 YvesLBCS

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Crash-ID: bp-fed83257-3040-448a-8863-4eb8d2150618

Can't do anything, crashes all the time after opening

Crash-ID: bp-fed83257-3040-448a-8863-4eb8d2150618 Can't do anything, crashes all the time after opening

被選擇的解決方法

hi, according to mozilla engineers looking into the associated bug report, this crash is most likely caused by malware that is active on a system.

so please run a full scan of your system with different security tools like the free version of malwarebytes, adwcleaner, & kaspersky security scan.

Troubleshoot Firefox issues caused by malware

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

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選擇的解決方法

hi, according to mozilla engineers looking into the associated bug report, this crash is most likely caused by malware that is active on a system.

so please run a full scan of your system with different security tools like the free version of malwarebytes, adwcleaner, & kaspersky security scan.

Troubleshoot Firefox issues caused by malware

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A 1st scan for malware returned some issues which I could remove. The problem remained the same. I'm now running another malware scan. As far as we know the problem only exists in 1 profile. And other applications/browsers have identical issues.

Thanks for the help, this may be closed.