為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Crash or Stop Script message pops up, or not responding since updating to 38

more options

Trying to retrieve emails and I get a non responsive msg, and or error run script, stop script,etc. This is happening every time I log on and has happened since updating to FF38

Trying to retrieve emails and I get a non responsive msg, and or error run script, stop script,etc. This is happening every time I log on and has happened since updating to FF38

被選擇的解決方法

Hi JohnMeldrum, I understand that each time you log in to your email that there is a non responsive script error. Please see these troubleshooting steps for more help:

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

Hi JohnMeldrum, I understand that each time you log in to your email that there is a non responsive script error. Please see these troubleshooting steps for more help:

more options

Another common cause of unresponsive script errors on Windows 7 is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. There is a hidden setting to disable it; I suggest trying this for a day to see whether it helps:

(A) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(B) In the search box above the list, type or paste flash and pause while the list is filtered

(C) Double-click the dom.ipc.plugins.flash.disable-protected-mode preference to switch its value from false to true.

This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.