為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How can I fix this?

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 guigs

more options

only when I'm playing Farmville 2 (FV2)

my flash plug-in uses 97% of my 'physical memory' and crashes my game.

I have 4gigs of RAM. I've checked for viruses,worms,etc. That's not the problem. I get updates regularly. I have to keep my task manager open all the time to monitor the climb from 29% - to 97%+ of my physical memory.

Everything else runs fine - videos, streaming, YouTube, movies.... but my FV2 always crashes when it climbs up that high (of course). What to do to fix this?

only when I'm playing Farmville 2 (FV2) my flash plug-in uses 97% of my 'physical memory' and crashes my game. I have 4gigs of RAM. I've checked for viruses,worms,etc. That's not the problem. I get updates regularly. I have to keep my task manager open all the time to monitor the climb from 29% - to 97%+ of my physical memory. Everything else runs fine - videos, streaming, YouTube, movies.... but my FV2 always crashes when it climbs up that high (of course). What to do to fix this?

所有回覆 (1)

more options

Hi Astutekitty , I understand that you are seeing the game crash in Firefox. Can you please submit the crash reports if there are any?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.