We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I want to speak to a person.

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 John99

more options

You updated my email and now I can't get my email and I can't sign as it says my user name or password is wrong. I would like to use my email.

You updated my email and now I can't get my email and I can't sign as it says my user name or password is wrong. I would like to use my email.

所有回覆 (1)

more options

Probably nothing to do with us. We just try to help one another with Thunderbird & Firefox.

Your email provider are the people you need to contact regarding the email login password being wong.


Are you able to access your email by another method other than by using Thunderbird. If you are able to login by some other method and can confirm your login account name and password are correct and a valid pair then it could be an issue with Thunderbird.