為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I downloaded 38.2.0 but it gets hung up "(Not Responding)" downloading emails in "important". Reinstalling did not fix Error message Apphang B1.

more options

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

由 Wayne Mery 於 修改

所有回覆 (3)

more options

Is "important" a folder you created, or a gmail folder?

more options

mariannefitzgerald said

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

"Important" is an artifact of gmail, not a folder I created.

more options

mariannefitzgerald said

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

I went into Gmail settings and removed the importance markers and it solved the problem of Thunderbird getting hung up. I still don't understand why I had the issues after Monday's Thunderbird update (and not before) but at least it's working now.