為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

from blank page typing www.paypal.com brings up different page

  • 4 回覆
  • 2 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

Simson FireFox
Simson FireFox
more options

I got an error message from the paypal site that said the page is not redirecting properly. So I opened a new tab and typed www.paypal.com and I should get the home screen. I don't. I get the same address in the location bar as I did when I got this error saying that the page is not redirecting properly. I'm in a loop. I go to Privacy setting, clear all cookies for paypal, and then I can use www.paypal.com. How do I stop Firefox from changing the address I type in the location bar.

I got an error message from the paypal site that said the page is not redirecting properly. So I opened a new tab and typed www.paypal.com and I should get the home screen. I don't. I get the same address in the location bar as I did when I got this error saying that the page is not redirecting properly. I'm in a loop. I go to Privacy setting, clear all cookies for paypal, and then I can use www.paypal.com. How do I stop Firefox from changing the address I type in the location bar.

所有回覆 (4)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Simson FireFox
Simson FireFox 提出問題者
more options

I want to thank you for your response. You know you don't really expect me to do this each time I get this error in paypal do you? It happened 3 times and I cleared the paypal cookies three time. I would not be asking you if I hadn't done that three times. So I'll ask again. 

How do I stop Firefox from changing the address I type in the location bar.

 If I type www.paypal.com It returns www.paypal.com/what ever which is the same address that produced the error.  It does not go to www.paypal.com
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It shouldn't be necessary that cookies need to be removed manually. Such issues can be caused by security software or cleanup software that causes files to get corrupted or otherwise interferes with cookies.

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.

You can use this button to go to the current Firefox profile folder:

See also: