為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have my privacy set to remember history, but sometimes my Lightbeam add-on resets itself and I lose all data! Is this normal? How can I fix this?

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

Dear Mozilla,

                      Lightbeam is installed on my computer and sometimes it can list 600 or more sites. That seems to be as far as it gets and then it resets and completely clears itself. Now I usually only visit up to 20 sites on a regular basis and when I start again I visit about 10 of them in quick succession and then block all of the sites that appear on Lightbeam. About 250 will appear almost straight away and it is quicker to unblock those that I view. I find that the download speeds increase when Lightbeam is fitted, and it was the slowness of pages to load which prompted me to install Lightbeam anyway. After 4 or 5 days the number of sites on Lightbeam will rise to 500 and it will reset before the week is out. The only people who use this computer is my Wife and I and neither of us are experts and we don't do things like go into command line interface!

Yours sincerely, Thomas Kavanagh

Dear Mozilla, Lightbeam is installed on my computer and sometimes it can list 600 or more sites. That seems to be as far as it gets and then it resets and completely clears itself. Now I usually only visit up to 20 sites on a regular basis and when I start again I visit about 10 of them in quick succession and then block all of the sites that appear on Lightbeam. About 250 will appear almost straight away and it is quicker to unblock those that I view. I find that the download speeds increase when Lightbeam is fitted, and it was the slowness of pages to load which prompted me to install Lightbeam anyway. After 4 or 5 days the number of sites on Lightbeam will rise to 500 and it will reset before the week is out. The only people who use this computer is my Wife and I and neither of us are experts and we don't do things like go into command line interface! Yours sincerely, Thomas Kavanagh

所有回覆 (1)

more options

You should contact their support site for help.