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Hi, lost all my bookmarks... wont let me sign in/wont recognise password... wont send confirmation email. Wtf... please help fast.

  • 3 回覆
  • 4 有這個問題
  • 11 次檢視
  • 最近回覆由 cor-el

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Hi, lost all my bookmarks... wont let me sign in/wont recognize password... wont send confirmation email. Wtf...

Please help, I've just changed from Chrome and this is my first experience...

Hi, lost all my bookmarks... wont let me sign in/wont recognize password... wont send confirmation email. Wtf... Please help, I've just changed from Chrome and this is my first experience...

被選擇的解決方法

Do you know why your bookmarks are gone?

What about the rest of the profile?


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

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Help808 said

Hi, lost all my bookmarks... wont let me sign in/wont recognize password... wont send confirmation email. Wtf... Please help, I've just changed from Chrome and this is my first experience...

Hello and so sorry for this experience

Hopefully, we'll come to a resolution real fast. Please check what to do if you forget your password or unable to access your Sync account

Kindly get back with your results so that we can pick it up.

Cheers, Michael

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選擇的解決方法

Do you know why your bookmarks are gone?

What about the rest of the profile?


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

Do you have JSON backups available?

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database file then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database file from the most recent JSON backup in the bookmarkbackups folder.