Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

I am using Firefox and playing Pogo games. They are telling me that Adobe Flash Player is installed correctly but the games continue to crash or Adobe continues to crash when I try to play. I have tried to reload Adobe but it will not go past step two or 60% of installation. Don't know what else to do, need help please.

I am using Firefox and playing Pogo games. They are telling me that Adobe Flash Player is installed correctly but the games continue to crash or Adobe continues to crash when I try to play. I have tried to reload Adobe but it will not go past step two or 60% of installation. Don't know what else to do, need help please.

所有回覆 (1)

more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015


Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29