為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Secure Connection Failed after updating to wildcard security certificate

  • 3 回覆
  • 1 有這個問題
  • 42 次檢視
  • 最近回覆由 cor-el

more options

I run ecommerce site, which was using standard ‘Positive SSL’ using the following SSLCipherSuite ALL:!ADH:+HIGH:+MEDIUM:+SSLv2:+EXP.

I’ve not had a problem with Firefox users accessing the site, but today, I removed the Positive SSL cert and replaced it with a ‘Positive Wildcard SSL’

The site is fine with other browsers but when testing on Firefox (no other changes made) I get the following error: --- Secure Connection Failed An error occurred during a connection to www.sussexcookers.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. --- Now I’m obviously the site owner – and I suspect I will be contacted by my users shortly! So I want to address this problem for them. So any help is appreciated!

Now I concluded that – after performing clean install of Firefox on test machine, that the problem is related to SSLCipherSuite, I tried implementing a number of CipherSuites which corrected the problem on test machine, but doesn’t fix the problem for customers who have already visited the site and are returning. The problem is still present on my main development machine and second test machine I use. I’m currently running the following CipherSuite as specified by the Wiki: https://wiki.mozilla.org/Security/Server_Side_TLS ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES256-GCM-SHA384:DHE-RSA-AES128-GCM-SHA256:DHE-DSS-AES128-GCM-SHA256:kEDH+AESGCM:ECDHE-RSA-AES128-SHA256:ECDHE-ECDSA-AES128-SHA256:ECDHE-RSA-AES128-SHA:ECDHE-ECDSA-AES128-SHA:ECDHE-RSA-AES256-SHA384:ECDHE-ECDSA-AES256-SHA384:ECDHE-RSA-AES256-SHA:ECDHE-ECDSA-AES256-SHA:DHE-RSA-AES128-SHA256:DHE-RSA-AES128-SHA:DHE-DSS-AES128-SHA256:DHE-RSA-AES256-SHA256:DHE-DSS-AES256-SHA:DHE-RSA-AES256-SHA:ECDHE-RSA-DES-CBC3-SHA:ECDHE-ECDSA-DES-CBC3-SHA:AES128-GCM-SHA256:AES256-GCM-SHA384:AES128-SHA256:AES256-SHA256:AES128-SHA:AES256-SHA:AES:CAMELLIA:DES-CBC3-SHA:!aNULL:!eNULL:!EXPORT:!DES:!RC4:!MD5:!PSK:!aECDH:!EDH-DSS-DES-CBC3-SHA:!EDH-RSA-DES-CBC3-SHA:!KRB5-DES-CBC3-SHA

Is this a bug or is there setting I need to change to address this problem. At the moment I fear that anyone who as viewed my site in Firefox prior the certificate change won’t be able to view the site with the new certificate unless they re-install Firefox or rinse the certificate database. Which is not viable steps for my average customer.

Any help or advice would be super appreciated thanks!

I run ecommerce site, which was using standard ‘Positive SSL’ using the following SSLCipherSuite ALL:!ADH:+HIGH:+MEDIUM:+SSLv2:+EXP. I’ve not had a problem with Firefox users accessing the site, but today, I removed the Positive SSL cert and replaced it with a ‘Positive Wildcard SSL’ The site is fine with other browsers but when testing on Firefox (no other changes made) I get the following error: --- Secure Connection Failed An error occurred during a connection to www.sussexcookers.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. --- Now I’m obviously the site owner – and I suspect I will be contacted by my users shortly! So I want to address this problem for them. So any help is appreciated! Now I concluded that – after performing clean install of Firefox on test machine, that the problem is related to SSLCipherSuite, I tried implementing a number of CipherSuites which corrected the problem on test machine, but doesn’t fix the problem for customers who have already visited the site and are returning. The problem is still present on my main development machine and second test machine I use. I’m currently running the following CipherSuite as specified by the Wiki: https://wiki.mozilla.org/Security/Server_Side_TLS ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES256-GCM-SHA384:DHE-RSA-AES128-GCM-SHA256:DHE-DSS-AES128-GCM-SHA256:kEDH+AESGCM:ECDHE-RSA-AES128-SHA256:ECDHE-ECDSA-AES128-SHA256:ECDHE-RSA-AES128-SHA:ECDHE-ECDSA-AES128-SHA:ECDHE-RSA-AES256-SHA384:ECDHE-ECDSA-AES256-SHA384:ECDHE-RSA-AES256-SHA:ECDHE-ECDSA-AES256-SHA:DHE-RSA-AES128-SHA256:DHE-RSA-AES128-SHA:DHE-DSS-AES128-SHA256:DHE-RSA-AES256-SHA256:DHE-DSS-AES256-SHA:DHE-RSA-AES256-SHA:ECDHE-RSA-DES-CBC3-SHA:ECDHE-ECDSA-DES-CBC3-SHA:AES128-GCM-SHA256:AES256-GCM-SHA384:AES128-SHA256:AES256-SHA256:AES128-SHA:AES256-SHA:AES:CAMELLIA:DES-CBC3-SHA:!aNULL:!eNULL:!EXPORT:!DES:!RC4:!MD5:!PSK:!aECDH:!EDH-DSS-DES-CBC3-SHA:!EDH-RSA-DES-CBC3-SHA:!KRB5-DES-CBC3-SHA Is this a bug or is there setting I need to change to address this problem. At the moment I fear that anyone who as viewed my site in Firefox prior the certificate change won’t be able to view the site with the new certificate unless they re-install Firefox or rinse the certificate database. Which is not viable steps for my average customer. Any help or advice would be super appreciated thanks!

所有回覆 (3)

more options

I might suggest getting in touch with the security devs at mozilla in this email list: https://lists.mozilla.org/listinfo/dev-security-policy

They can help with expertise on the Mozilla certificate policy.

more options

I don't understand why users who had visited the site before would have a problem with the new certificate. Could it have been a transient caching issue? Has anyone complained?

more options

A server check shows a "Chain issues: Contains anchor" warning message (i.e. the server sends a root certificate).

I see that only TLS 1.2 is supported, so uses of older browsers that can't update for some reason fall off.