Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox Ver. 41.0 is installed in my computer but it is not openning

  • 3 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 FredMcD

more options

Previously I used another version. I uninstalled from Remove Programs & deleted Firefox Folder from Program files. Then again installed, but it didn't work. I update Windows online.

Previously I used another version. I uninstalled from Remove Programs & deleted Firefox Folder from Program files. Then again installed, but it didn't work. I update Windows online.

被選擇的解決方法

How are you trying to start Firefox? What happens?

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Locate Firefox.exe and right click on it. Select Create Shortcut.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

選擇的解決方法

How are you trying to start Firefox? What happens?

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Locate Firefox.exe and right click on it. Select Create Shortcut.

more options

Chosen solution didn't work. Please see the uploaded image.

more options

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.


Download Firefox Full Version For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

• Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.