hi vogtster1, sorry but we are only abe to provide technical support for firefox or mozilla products here in this forum unfortuantely. if you are heaving issues setting up your new wifi hotspot from verizon, it's best to get in contact with their customer support channels to figure this out. thank you for your understanding!

Security Issue: Update your Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration