為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes and will not start

  • 6 回覆
  • 2 有這個問題
  • 7 次檢視
  • 最近回覆由 FredMcD

more options

All we get is the Crash Reporter.

Here is the crash id from my crash report: bp-b6d1818f-f346-4efa-b603-c19352150823

We have uninstalled and re-installed firefox. It will not start in safe mode.

All we get is the Crash Reporter. Here is the crash id from my crash report: bp-b6d1818f-f346-4efa-b603-c19352150823 We have uninstalled and re-installed firefox. It will not start in safe mode.

所有回覆 (6)

more options

I can't open foxfile so I do not know how to open the *.xpi file.

more options

Product Firefox Version 40.0.2

Release Channel release OS Windows NT OS Version 10.0.10240

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 42.* ++++++++++++++++++++++++++++++++++++ atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This is for Sumo's Related Bugs 1181142 ASSIGNED --- crash in strncpy | js::DecompileValueGenerator(JSContext*, int, JS::Handle<T>, JS::Handle<T>, int) 1154388 RESOLVED WORKSFORME Crash on idle


Check the above link.

more options

Driver and Firefox have been updated with no change. Still receiving crash reporter upon starting firefox.

more options

Please post the new crash reports. I've called the big guys to help you. Good luck.

more options

I can't get CrashReporter to successfully submit another crash report:

Crash report submission failed.

Here are the details: AvailablePageFile: 3647561728 AvailablePhysicalMemory: 3019796480 AvailableVirtualMemory: 4070899712 BlockedDllList: BreakpadReserveAddress: 47316992 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1448043510 Email: campsurff@yahoo.com InstallTime: 1447050456 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 197 StartupTime: 1448043509 SystemMemoryUsePercentage: 43 Throttleable: 1 TotalPageFile: 6200471552 TotalPhysicalMemory: 5328056320 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 42.0

This report also contains technical information about the state of the application when it crashed

由 facklec 於 修改

more options

Please wait for someone else.