為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

A certain e-mail does not show up in the list

more options

I use Thunderbird 38.4.0 for Linux (latest version for Linux Mint 17.1 code name 'Rebecca').

I received an e-mail from somebody this morning at 8:41 o' clock in the morning. See the screenshot from the Gmail website (figure 1). Thunderbird "tells me" that there is (one) unread e-mail because the name of my e-mail account under "Inbox" is in bold letters (see screenshot from Thunderbird, figure 2). However, after 20 December 2015 and before 11:04 AM at 21 December 2015 there is no e-mail to be seen! Thunderbird appears to know about the mail, but does not show it! Is this a weird bug or did I not set a Thunderbird setting the right way?? I tried activating the "Read" column to sort my mail by "read" but that does not help.

Does anybody know how I can read said e-mail in Thunderbird?? And can I be sure that I do not "miss" any e-mails that are sent to me?


Screenshot from gmail website Figure 1. Screenshot from the Gmail website. Gmail shows me the mail from 8:41 AM on 21 December 2015.

Thunderbird - no new mail Figure 2. Screenshot from Thunderbird. The name of my Gmail account is in bold letters (indicating that there is unread e-mail), however after 20 December 2015 and before 11:04 AM at 21 December 2015 there is no e-mail to be seen! Thunderbird appears to "know" about the mail, but does not show it!

I use Thunderbird 38.4.0 for Linux (latest version for Linux Mint 17.1 code name 'Rebecca'). I received an e-mail from somebody this morning at 8:41 o' clock in the morning. See the screenshot from the Gmail website (figure 1). Thunderbird "tells me" that there is (one) unread e-mail because the name of my e-mail account under "Inbox" is in bold letters (see screenshot from Thunderbird, figure 2). However, after 20 December 2015 and before 11:04 AM at 21 December 2015 there is no e-mail to be seen! Thunderbird appears to know about the mail, but does not show it! Is this a weird bug or did I not set a Thunderbird setting the right way?? I tried activating the "Read" column to sort my mail by "read" but that does not help. Does anybody know how I can read said e-mail in Thunderbird?? And can I be sure that I do not "miss" any e-mails that are sent to me? [[Image:Screenshot from gmail website]] ''Figure 1. Screenshot from the Gmail website. Gmail shows me the mail from 8:41 AM on 21 December 2015.'' [[Image:Thunderbird - no new mail]] ''Figure 2. Screenshot from Thunderbird. The name of my Gmail account is in bold letters (indicating that there is unread e-mail), however after 20 December 2015 and before 11:04 AM at 21 December 2015 there is no e-mail to be seen! Thunderbird appears to "know" about the mail, but does not show it! ''
附加的畫面擷圖

由 MeneerJansen 於 修改

被選擇的解決方法

Right click the inbox it should appear in and select properties and then repair.

In all Folders your looking ar "real" folders. The combined one in Unified view is a search folder and requires different methods to fix.

從原來的回覆中察看解決方案 👍 2

所有回覆 (6)

more options

It says on the gmail webpage "This message has been moved to the trash".

I'd use View|Folders|Unread.

And I'd enable the menu in Thunderbird. ;-)

more options

The message by Gmail about the deleted message was for another message that I deleted today. The mail I'm talking about is still in the Inbox on Gmail.

If I choose "View > Folders > Unread" in Tbird then I can see and read said e-mail. However, when I switch back to viewing all folders its gone. When I search for the e-mail then I can find it and in the "Find window" and it says that it's in my Inbox!

由 MeneerJansen 於 修改

more options

You appear to be using the unified folder view. If you change to the all folder view, View menu (alt+V) > folders > all, does the message appear?

I am trying to work out where the issue is here.

由 NoahSUMO 於 修改

more options

I've got the "All folders view" activated now but unfortunately the message still does not appear.

more options

選擇的解決方法

Right click the inbox it should appear in and select properties and then repair.

In all Folders your looking ar "real" folders. The combined one in Unified view is a search folder and requires different methods to fix.

more options

@Matt: you're the best!!!! Solved the problem. Thanks man! Happy holidays. :)