為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes - Most recent below. Please help.

  • 3 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 guigs

more options

Submitted Crash Reports Report ID Date Submitted bp-f537e15c-ecce-4f50-a7b0-a09db2160105 1/4/2016 8:24 PM bp-a33a981b-b391-4522-9882-315802160105 1/4/2016 8:19 PM bp-7153bfd4-2761-4425-b3c2-1e87d2160104 1/4/2016 3:49 PM bp-9f2a1649-032e-4410-966c-4fb2d2160104 1/4/2016 11:48 AM bp-76273e62-a0c2-4459-a3b6-a68312160104 1/4/2016 11:48 AM bp-37f1a61f-956d-463a-bec6-c39542160104 1/4/2016 11:48 AM bp-75d3df03-b217-4f07-80d9-ffc9f2151230 12/29/2015 8:56 PM 89d5bc38-d759-45d8-8867-e0ca011b615a 12/29/2015 8:56 PM 40cf2501-a806-4987-a688-9bdfa71fe3fa 12/29/2015 8:54 PM bp-e8649547-9068-401e-b090-41e782151228 12/28/2015 4:05 PM bp-0048c3ca-5b86-4c8d-bede-99ee52151228 12/28/2015 11:48 AM 988e6496-8bc5-4571-bf0f-fe74608d34c8 12/23/2015 6:34 PM bp-5777c026-69e7-4169-8916-f85552151216 12/16/2015 10:17 AM bp-a35b5835-207c-4925-b1c7-62faa2151210 12/10/2015 3:58 PM bp-b36b330f-5b4e-4a56-99b0-80a322151209 12/9/2015 10:47 AM bp-c3fdef72-0658-4813-91a8-cb8d12151209 12/8/2015 7:16 PM bp-e46ba471-bc99-4ef3-b00a-222752151209 12/8/2015 7:12 PM bp-bfd485b1-3e7e-47ed-a4f0-ea9992151208 12/8/2015 1:06 PM bp-73532fc8-9dcb-4944-82cb-4aaee2151204 12/3/2015 10:25 PM bp-54e064bd-f74e-47f8-a1c4-bc65d2151204 12/3/2015 9:16 PM bp-d5819ce6-f9eb-49b9-8008-0001c2151204 12/3/2015 8:43 PM

Submitted Crash Reports Report ID Date Submitted bp-f537e15c-ecce-4f50-a7b0-a09db2160105 1/4/2016 8:24 PM bp-a33a981b-b391-4522-9882-315802160105 1/4/2016 8:19 PM bp-7153bfd4-2761-4425-b3c2-1e87d2160104 1/4/2016 3:49 PM bp-9f2a1649-032e-4410-966c-4fb2d2160104 1/4/2016 11:48 AM bp-76273e62-a0c2-4459-a3b6-a68312160104 1/4/2016 11:48 AM bp-37f1a61f-956d-463a-bec6-c39542160104 1/4/2016 11:48 AM bp-75d3df03-b217-4f07-80d9-ffc9f2151230 12/29/2015 8:56 PM 89d5bc38-d759-45d8-8867-e0ca011b615a 12/29/2015 8:56 PM 40cf2501-a806-4987-a688-9bdfa71fe3fa 12/29/2015 8:54 PM bp-e8649547-9068-401e-b090-41e782151228 12/28/2015 4:05 PM bp-0048c3ca-5b86-4c8d-bede-99ee52151228 12/28/2015 11:48 AM 988e6496-8bc5-4571-bf0f-fe74608d34c8 12/23/2015 6:34 PM bp-5777c026-69e7-4169-8916-f85552151216 12/16/2015 10:17 AM bp-a35b5835-207c-4925-b1c7-62faa2151210 12/10/2015 3:58 PM bp-b36b330f-5b4e-4a56-99b0-80a322151209 12/9/2015 10:47 AM bp-c3fdef72-0658-4813-91a8-cb8d12151209 12/8/2015 7:16 PM bp-e46ba471-bc99-4ef3-b00a-222752151209 12/8/2015 7:12 PM bp-bfd485b1-3e7e-47ed-a4f0-ea9992151208 12/8/2015 1:06 PM bp-73532fc8-9dcb-4944-82cb-4aaee2151204 12/3/2015 10:25 PM bp-54e064bd-f74e-47f8-a1c4-bc65d2151204 12/3/2015 9:16 PM bp-d5819ce6-f9eb-49b9-8008-0001c2151204 12/3/2015 8:43 PM

由 cor-el 於 修改

所有回覆 (3)

more options

Product Firefox Version 43.0.3 Build ID 20151223140742 Release Channel release OS Windows NT OS Version 6.3.9600

bp-a33a981b-b391-4522-9882-315802160105

Signature recv | _PR_MD_RECV

Nothing Flagged ++++++++++++++++++++++++++++++++++++++++++++ bp-7153bfd4-2761-4425-b3c2-1e87d2160104

Signature recv | recv | _PR_MD_RECV

Nothing Flagged ++++++++++++++++++++++++++++++++++++++++ bp-f537e15c-ecce-4f50-a7b0-a09db2160105

Signature NtReleaseMutant

Nothing Flagged ++++++++++++++++++++++++++++++++++++++ bp-9f2a1649-032e-4410-966c-4fb2d2160104

Signature NtReleaseMutant

Nothing Flagged

more options

I've called the big guys to help you. Good luck.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!