We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have duplicate accounts under file> get new messages for. How do I remove?

  • 11 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Mike

more options

I now have to log in twice for the same account. I only see the account once in the In Box panel on the left of my screen. When I go to File> Get new messages for... I see the account name twice. How do I remove the duplicate name or account without loosing files?

I now have to log in twice for the same account. I only see the account once in the In Box panel on the left of my screen. When I go to File> Get new messages for... I see the account name twice. How do I remove the duplicate name or account without loosing files?

被選擇的解決方法

right click the account in the folder pane and select settings.

The dialog will open in the settings for the account you see in the folder pane. I suggest you make sure the other one is given a new name immediately by clicking on the account entry in the list and changing the Account Name box

Now While you have the account you want to remove selected use the account actions dialog at the bottom of the list to remove the account.

從原來的回覆中察看解決方案 👍 2

所有回覆 (11)

more options

選擇的解決方法

right click the account in the folder pane and select settings.

The dialog will open in the settings for the account you see in the folder pane. I suggest you make sure the other one is given a new name immediately by clicking on the account entry in the list and changing the Account Name box

Now While you have the account you want to remove selected use the account actions dialog at the bottom of the list to remove the account.

more options

Thanks Matt, This helped solve my problem. I have four e-mail accounts and they now all appear as they should under File> Get messages for. • But on the "In Box Menu pane" on the left side of my screen I only see two of those account folders. • The other e-mails from the non appearing folders can be seen in the Local folder only. • How can I see all four-mail folders in the "In Box Menu pane" without keying in the password twice like I just had to do?

more options

in serer settings for the account, select advanced and deselect use the global inbox.

more options

I deselected but nothing changed...

How can I add the two missing accounts to the "In Box Menu pane"?

The 4 accounts are visible under the File> Get new messages pull down menu

All incoming email (4 accounts) goes into the Local folder.

Email for the two accounts that are visible also goes in their respective folders.

more options

have you restarted Thunderbird after making changes to the account settings?

more options

Yes… I also sent test messages to each account. Two messages went to local folder and one each to the other 2 visible accounts in the "In box Local folder".

more options

… two messages went to visible named folders in the "In box local folder" and two went into the local folder at the bottom of the window.

more options

are you sure you specified the change in the correct accounts? I have never heard of it not working. Ever

more options

You can see in this screen shot what I'm seeing from both menus. Four accounts in one menu and two accounts in the other menu plus local folder at the bottom. I just want the two additional accounts to show up in the same window with the local folder. Then all four email account folders will be in the same window and i can see emails broken down per folder.

more options

And what I am telling you is that is the open to use the global inbox is turned off.' and use Inbox for this account.' is set you get what you want.

So are you sure you have set this for these accounts as I have never heard of that setting not working. Ever in 5 years

more options

Yes! Found it.. got it.. it's working… was in wrong window. Sent test to each account. Everything is good. Thanks for your patience.