為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why my firefox is unable to connect to internet even after doing all that firewall thing?

  • 3 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 FredMcD

more options

I did all the required things to make this work but i still can't connect to any web page. I'm using McAfee antivirus program and i removed "Firefox" from the list of internet connections for programs. Tried on that way, then i removed it and added it back to the list but none of this seems to work. And is it possible to turn auto updates off on Mozilla, cause none of this would happen if there weren't your useless every week updates.

I did all the required things to make this work but i still can't connect to any web page. I'm using McAfee antivirus program and i removed "Firefox" from the list of internet connections for programs. Tried on that way, then i removed it and added it back to the list but none of this seems to work. And is it possible to turn auto updates off on Mozilla, cause none of this would happen if there weren't your useless every week updates.

所有回覆 (3)

more options

What is your computer system and Firefox?

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

more options

I'we tried all those options and now is officialy a month without mozzila. I'm really sorry guys i tried everything and i really want to use mozilla but after that not-wanted by me UPDATE that destroyed everything. For no reason i can't ever possibly use mozilla and all i get from you is to change proxy settings(???) What does proxy have with mozilla and internet connection? Anyway im sorry but i'm geting back for the shitty chrome.

more options