Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Received the error message "Unable to open the temporary file C:\Users\<user>\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting."

  • 8 回覆
  • 5 有這個問題
  • 2 次檢視
  • 最近回覆由 rxtomsn

more options

i have been advised to open new question, so here it is..Received the error message "Unable to open the temporary file C:\Users\<user>\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting." thanks for your help rex thompson

i have been advised to open new question, so here it is..Received the error message "Unable to open the temporary file C:\Users\<user>\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting." thanks for your help rex thompson

所有回覆 (8)

more options
Windows 7 with windows essentials antivirus.

Try to start Windows in safe mode with networking enabled. - Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

more options

unable to start in safe mode...previously was able to start in safe mode but the options available were zero nothing to offer me an alternative/whatever thanks for your interest

more options

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST

See the link for a way to fix your copy of avast so it does not cause the error.

more options

matt, I have win-7 with microsoft essentials

more options

Well that issue has existed for Avast for a very long time, and I have never heard of it for any other security software. So I think you should check your installed programs to be sure you do not have avast.

Otherwise fix MSE so it excludes that file.

more options

matt, never heard of avast, much less download or install i use win-7 with windows essentials for antivirus

more options

is your computer a Dell? What is your isp?

more options

matt, not DELL built it myself....isp is at&t and comcast, yes, both work together but sending is always comcast, having trouble right now just typing this message maybe have virus?