為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why can I no longer export email addresses?

  • 4 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 cdrbob

more options

I can no longer export or back-up my email addresses. I have two Macs, one using Yosemite and one using El Capitan. Neither will allow me to back up or export an .ldif file of my email address book. I know that I have to select a specific address book...but still get a blank file. Help.

Also tried to upload a screen shot, but that failed. Why not give us a phone number to call?

I can no longer export or back-up my email addresses. I have two Macs, one using Yosemite and one using El Capitan. Neither will allow me to back up or export an .ldif file of my email address book. I know that I have to select a specific address book...but still get a blank file. Help. Also tried to upload a screen shot, but that failed. Why not give us a phone number to call?

被選擇的解決方法

Free software does not have a staffed help desk. Try actually selecting an address book instead of All Address books.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

選擇的解決方法

Free software does not have a staffed help desk. Try actually selecting an address book instead of All Address books.

more options

Good to hear from someone, anyway.

I do select a specific address book. Still get empty file. Used to be so easy. I'd back up every couple of months, and export from my iMac to a usb drive, then import to my laptop. Easy peezy. Now no good.

more options

Seems to work for everyone else.

more options

Well, that makes me feel a whole lot better. And I'm sure that "everyone else" is using a MAC with either Yosemite or El Capitan.

No one to call, no one to help. Called Apple...they said to call Thunderbird. I guess I'm just out of luck.

Know any good email clients? Of course, that won't help, because I'll have no way to get 6 or 700 mail addresses moved over to it.

Thanks anyway.