No problem here with Firefox 44 on Linux.

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

• http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
• http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10

cor-el said

No problem here with Firefox 44 on Linux. You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page. Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note. You can't recover from this 'forget' unless you have a backup of the involved files. If you revisit a 'forgotten' website then data from that website will be saved once again. Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

• http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
• http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10

I did all that. it didn't work.

You can check the connection settings.

• Tools > Options > Advanced > Network : Connection > Settings
• https://support.mozilla.org/kb/Options+window+-+Advanced+panel

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

• https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

• http://kb.mozillazine.org/Preferences_not_saved
• http://kb.mozillazine.org/Resetting_preferences

You can use this button to go to the current Firefox profile folder:

• Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
• http://kb.mozillazine.org/Profile_folder_-_Firefox

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

• https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
• http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

• http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Hmm, another user reported the identical problem with that site this afternoon...

That message is generated by a filter protecting the server. It seems to be a service/device used by many sites. The filter may be reacting to something unusual about your connection, but in other threads involving other sites, users reported it cleared up by itself after a few hours, perhaps indicating that a range of addresses was blocked temporarily to stop an attack and it also affected innocent users.

jscher2000 said

Hmm, another user reported the identical problem with that site this afternoon... That message is generated by a filter protecting the server. It seems to be a service/device used by many sites. The filter may be reacting to something unusual about your connection, but in other threads involving other sites, users reported it cleared up by itself after a few hours, perhaps indicating that a range of addresses was blocked temporarily to stop an attack and it also affected innocent users.

This is going on for more than two weeks from different networks.

Let me highlight what you seem to ignore...

The site WORKS on internet explorer. it doesn't work on fireforx. So, it can not be a connection problem or blocked IP.

I'm afraid I can't help you but this may focus the work of other contributors. I have followed this since your original post. The Asos site has worked fine for me all that time in Firefox(W10; Fx44+); and with Google Chrome and Opera.

alan_r said

I'm afraid I can't help you but this may focus the work of other contributors. I have followed this since your original post. The Asos site has worked fine for me all that time in Firefox(W10; Fx44+); and with Google Chrome and Opera.

it works for me as well in Internet Explorer. I don't understand why fireforx refuse to load it. I suspect it may have something to do with recent updates, It worked fine before I agreed to update the browser.

Also, I don't understand why firefox does not present a much more clear error message. Something that will tell exactly what is the problem.

rrrrrr said

I don't understand why fireforx refuse to load it.
I suspect it may have something to do with recent updates, It worked fine before I agreed to update the browser.
Also, I don't understand why firefox does not present a much more clear error message. Something that will tell exactly what is the problem.

Hi rrrrrr, the message you're describing is not a Firefox error message, that is what the server is sending back to your Firefox to display to you.

Did you try the new profile test mentioned by cor-el?

Create a new Firefox profile

A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.

Exit Firefox and start up in the Profile Manager using Start > search box (or Run):

firefox.exe -P

Don't delete anything here!

Any time you want to switch profiles, exit Firefox and return to this dialog.

Click the Create Profile button, assign a name like TEST2016, and skip the option to relocate the profile folder. After creating the profile, select it and start Firefox in that profile.

Any difference?

When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.

It's possible that the last update damaged the program files. To remedy that, we suggest:

Clean Reinstall

We use this name, but it's not about removing your settings, it's about making sure the program files are clean (no inconsistent or alien code files). As described below, this process does not disturb your existing settings. Do NOT uninstall Firefox, that's not needed.

(A) Download a fresh installer for Firefox 44.0.2 from https://www.mozilla.org/firefox/all/ to a convenient location. (Scroll down to your preferred language.) Note: For broadest compatibility, choose the 32-bit version.

(B) Exit out of Firefox (if applicable).

(C) Rename the program folder as follows:

(32-bit Firefox on 64-bit Windows)

C:\Program Files (x86)\Mozilla Firefox

to

C:\Program Files (x86)\OldFirefox

(Other versions)

C:\Program Files\Mozilla Firefox

to

C:\Program Files\OldFirefox

(D) Run the installer you downloaded in step (A). It should automatically connect to your existing settings.

Can a cleanly reinstalled Firefox load that site normally?

Note: Some plugins may exist only in that OldFirefox folder. If something essential is missing, look in these folders:

• \OldFirefox\Plugins
• \OldFirefox\browser\plugins

Thx for your help but I'm not about to do a million step solutions, I am not a computer hard core user, for all I know I will do more damage than good. I will simply move back to Internet Explorer.

I would thought that Firefox should have some file that I can simply run and it will fix it. Guess not.

Bug 1242306 - Users unable to login to Macy's; Access Denied: You don't have permission https://bugzilla.mozilla.org/show_bug.cgi?id=1242306 Either of these makes Macy work: network.http.spdy.enabled = false network.http.spdy.enabled.v3-1 = false

Type about:config<enter> in the address bar. If a warning screen comes up, press the Be Careful button. At the top of the screen is a search bar.