為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird is stuck on a valid certificate

  • 4 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 gaxx

more options

Hi. Trying to setup an account in Thunderbird. I have to connect to my corporate server. In the process I get a strange situation - Thunderbird asks to "Add a security exception", but in the same windows it says that certificate is valid. "Confirm security exception" button is greyed out, so I can't move from this step. The cert is good, issued by Symantec.

Any workarounds?

Thanks.

Hi. Trying to setup an account in Thunderbird. I have to connect to my corporate server. In the process I get a strange situation - Thunderbird asks to "Add a security exception", but in the same windows it says that certificate is valid. "Confirm security exception" button is greyed out, so I can't move from this step. The cert is good, issued by Symantec. Any workarounds? Thanks.
附加的畫面擷圖

由 gaxx 於 修改

被選擇的解決方法

Inspect the certificate - see the screenshot attached for instructions: Who is the issuer of the cert? What server/domain has the cert been issued for? Please post a screenshot of the Certificate Viewer window.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

What happens when you press Cancel?

more options

When I press Cancel - I get an error like this (see screenshot)

more options

選擇的解決方法

Inspect the certificate - see the screenshot attached for instructions: Who is the issuer of the cert? What server/domain has the cert been issued for? Please post a screenshot of the Certificate Viewer window.