為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't get into onling banking after using forget browsing.

more options

I recently started using the Forget History icon offered by Mozilla. It works great, but when I use it, I can no longer get into my online bank account without having the bank send me a special code because I appear to be on a different computer. I'm having the same problem with online newspaper and magazine subscriptions. I used to simply clear my history once a day and never had these problems. Is there a way I can use Forget History without having this problem?

Dennis

I recently started using the Forget History icon offered by Mozilla. It works great, but when I use it, I can no longer get into my online bank account without having the bank send me a special code because I appear to be on a different computer. I'm having the same problem with online newspaper and magazine subscriptions. I used to simply clear my history once a day and never had these problems. Is there a way I can use Forget History without having this problem? Dennis

被選擇的解決方法

The Forget button removes cookies, which is where the bank has stashed its secret sign that it recognizes your computer. You probably should return to Clear Recent History, which offers much more control, if you want to keep those cookies. I don't think there is a Clear Recent History button, but it has the keyboard shortcut Ctrl+Shift+Delete.

Alternately, I think there was an add-on that would back up cookies you told it were important and restore them if they got cleared. I can't remember what it was called, but you could look for something like that here if you like: https://addons.mozilla.org/firefox/

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

The Forget button removes cookies, which is where the bank has stashed its secret sign that it recognizes your computer. You probably should return to Clear Recent History, which offers much more control, if you want to keep those cookies. I don't think there is a Clear Recent History button, but it has the keyboard shortcut Ctrl+Shift+Delete.

Alternately, I think there was an add-on that would back up cookies you told it were important and restore them if they got cleared. I can't remember what it was called, but you could look for something like that here if you like: https://addons.mozilla.org/firefox/