We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

a screenshot for the pop up on pogo question?

more options

the issue with the pop up image is when I click print the pop up disappears...when I click for the pop up the print window disappears...I ran the malware bytes and the pop up still happens...chrome does not do this...so it is mozilla...I have uninstalled and re-installed....I have taken a picture of the pop up and tried to post it but it says the image is too large....If mozilla cannot/will not get rid of this I will be forced to get rid of mozilla...I thought that mozilla was the best....is this a mistake in my thinking?

the issue with the pop up image is when I click print the pop up disappears...when I click for the pop up the print window disappears...I ran the malware bytes and the pop up still happens...chrome does not do this...so it is mozilla...I have uninstalled and re-installed....I have taken a picture of the pop up and tried to post it but it says the image is too large....If mozilla cannot/will not get rid of this I will be forced to get rid of mozilla...I thought that mozilla was the best....is this a mistake in my thinking?

所有回覆 (1)

more options

Sorry for any inconvenience caused by this issue.

If you cannot upload the file to the Mozilla support forum, please try uploading your image to an image hosting service like imgur and share the link to the image so that the support volunteers can view your problem.


In the meantime, you may want to investigate whether the issue is caused by an addon that is installed on your Firefox browser. To do this, you can use Firefox's Safe Mode.

For more information on using Firefox safe mode, please refer to this Mozilla support article: