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When click to attach a file, the folder where attachment is, hangs a very long time before allowing access.

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  • 1 有這個問題
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  • 最近回覆由 christ1

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When click to attach a file, the folder where attachment is, hangs a very long time before allowing access so I can select the file to attach.

Win7, Microsoft Security Essentials, Malwarebytes Anti-Malware, Malwarebytes Anti-Exploit

When click to attach a file, the folder where attachment is, hangs a very long time before allowing access so I can select the file to attach. Win7, Microsoft Security Essentials, Malwarebytes Anti-Malware, Malwarebytes Anti-Exploit

所有回覆 (10)

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Is that folder on a network drive?

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No, on my C drive, any folder a huge delay before it allows me to change to any other folder or select a file.

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It works properly in safe mode

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Windows safe mode disables anti-virus software, which is most likely the culprit.

What is your anti-virus software?

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I put that in my original letter Win7, Microsoft Security Essentials, Malwarebytes Anti-Malware, Malwarebytes Anti-Exploit

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Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

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what good is an antivirus if you don't check message?

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Stopped real time and made the exceptions, still same problem

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what good is an antivirus if you don't check message?

What good is it to check outgoing messages? If you're sending an infected file as an attachment, your anti-virus already failed to catch it when it got onto your computer.

Stopped real time

You're not supposed to stop the real-time scanner.

made the exceptions, still same problem

Ask in a Microsoft and/or Malwarebytes forum for help. There shouldn't be more than one active real-time scanners if you do run multiple anti-virus/ant-malware products simultaneously.