OnDownloadError since migrating to latest version, slow downloading of mail since uploading to latest and messages in error console
2016-05-19 10:39:14 autosyncActivities ERROR OnDownloadError: Important of @dusserre.com
Version: 45.1.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.1.0 Profile Folder: Show Folder (Local drive) Application Build ID: 20160509110721 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true
account7:
INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-6077ff59-7d77-4ea1-b503-2c33f2160513 (13/05/2016) http://crash-stats.mozilla.com/report/index/bp-240cd0e6-a26c-4633-9458-44b102160503 (03/05/2016) http://crash-stats.mozilla.com/report/index/bp-43d3822d-c48f-4d46-8328-a14ae2160331 (31/03/2016) http://crash-stats.mozilla.com/report/index/bp-055bd3d8-bea3-4420-b341-4c7b62160329 (29/03/2016) http://crash-stats.mozilla.com/report/index/bp-ff762e73-e1d5-4bc8-88dc-127fb2160324 (24/03/2016)
Extensions
Duplicate Contact Manager, 0.9.2, true, {b4447f60-db9c-11da-a94d-0800200c9a66}
Inverse SOGo Connector, 17.0.5, true, sogo-connector@inverse.ca
Lightning, 4.7.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Mail Summaries, 3.0.2, true, mailsummaries@mozillamessaging.com
QuickFolders, 3.14.1, true, quickfolders@curious.be
Zindus, 0.8.41, true, {ad7d8a66-253b-11dc-977c-000c29a3126e}
Provider for Google Calendar, 0.32, false, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Important Modified Preferences Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.display.use_document_fonts: 0
dom.apps.reset-permissions: true
dom.max_chrome_script_run_time: 0
extensions.lastAppVersion: 45.1.0
font.internaluseonly.changed: true
font.minimum-size.x-western: 12
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Arial
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Arial
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 14
gfx.crash-guard.glcontext.appVersion: 45.1.0
gfx.crash-guard.glcontext.deviceID: 0x11c0
gfx.crash-guard.glcontext.driverVersion: 9.18.13.3221
gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
gfx.crash-guard.status.glcontext: 2
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1279635223
mailnews.database.global.datastore.id: 26855687-2adc-4ec3-807d-9700c2cf2bc
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.lifetimePolicy: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1463328197
places.history.expiration.transient_current_max_pages: 104858
places.history.expiration.transient_optimal_database_size: 139518934
plugin.disable_full_page_plugin_for_types: image/png
plugin.importedState: true
plugin.state.npwinext: 0
plugins.update.notifyUser: true
print.print_printer: HP Officejet Pro L7700 series
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_bgcolor: false
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_bgimages: false
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_command:
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print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_in_color: true
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_margin_bottom: 0.5
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_margin_left: 0.5
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_margin_right: 0.5
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_margin_top: 0.5
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_oddpages: true
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_orientation: 0
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_pagedelay: 500
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_paper_data: 9
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_paper_height: 11,00
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_paper_size: 2228325
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_paper_size_type: 0
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_paper_size_unit: 1
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_paper_width: 8,50
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_reversed: false
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_scaling: 1,00
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_shrink_to_fit: true
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_to_file: false
print.printer_Adobe_PDF.print_bgcolor: false
print.printer_Adobe_PDF.print_bgimages: false
print.printer_Adobe_PDF.print_colorspace:
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print.printer_Adobe_PDF.print_paper_data: 9
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print.printer_Adobe_PDF.print_paper_name:
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print.printer_Adobe_PDF.print_paper_width: 8,50
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print.printer_Adobe_PDF.print_resolution_name:
print.printer_Adobe_PDF.print_reversed: false
2016-05-19 10:39:14 autosyncActivities ERROR OnDownloadError: Important of @dusserre.com
Version: 45.1.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.1.0
Profile Folder: Show Folder (Local drive)
Application Build ID: 20160509110721
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true
account7:
INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true
Crash Reports
http://crash-stats.mozilla.com/report/index/bp-6077ff59-7d77-4ea1-b503-2c33f2160513 (13/05/2016)
http://crash-stats.mozilla.com/report/index/bp-240cd0e6-a26c-4633-9458-44b102160503 (03/05/2016)
http://crash-stats.mozilla.com/report/index/bp-43d3822d-c48f-4d46-8328-a14ae2160331 (31/03/2016)
http://crash-stats.mozilla.com/report/index/bp-055bd3d8-bea3-4420-b341-4c7b62160329 (29/03/2016)
http://crash-stats.mozilla.com/report/index/bp-ff762e73-e1d5-4bc8-88dc-127fb2160324 (24/03/2016)
Extensions
Duplicate Contact Manager, 0.9.2, true, {b4447f60-db9c-11da-a94d-0800200c9a66}
Inverse SOGo Connector, 17.0.5, true, sogo-connector@inverse.ca
Lightning, 4.7.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Mail Summaries, 3.0.2, true, mailsummaries@mozillamessaging.com
QuickFolders, 3.14.1, true, quickfolders@curious.be
Zindus, 0.8.41, true, {ad7d8a66-253b-11dc-977c-000c29a3126e}
Provider for Google Calendar, 0.32, false, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.display.use_document_fonts: 0
dom.apps.reset-permissions: true
dom.max_chrome_script_run_time: 0
extensions.lastAppVersion: 45.1.0
font.internaluseonly.changed: true
font.minimum-size.x-western: 12
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
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font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
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font.name.sans-serif.x-cyrillic: Calibri
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font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
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font.name.serif.x-western: Arial
font.size.fixed.el: 14
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font.size.fixed.x-unicode: 14
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font.size.variable.x-central-euro: 17
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font.size.variable.x-unicode: 17
font.size.variable.x-western: 14
gfx.crash-guard.glcontext.appVersion: 45.1.0
gfx.crash-guard.glcontext.deviceID: 0x11c0
gfx.crash-guard.glcontext.driverVersion: 9.18.13.3221
gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
gfx.crash-guard.status.glcontext: 2
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
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network.cookie.lifetimePolicy: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1463328197
places.history.expiration.transient_current_max_pages: 104858
places.history.expiration.transient_optimal_database_size: 139518934
plugin.disable_full_page_plugin_for_types: image/png
plugin.importedState: true
plugin.state.npwinext: 0
plugins.update.notifyUser: true
print.print_printer: HP Officejet Pro L7700 series
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_bgcolor: false
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_bgimages: false
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print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_orientation: 0
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_pagedelay: 500
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_paper_data: 9
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_paper_height: 11,00
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_paper_size: 2228325
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_paper_size_type: 0
print.printer_\\serveur\hp_LaserJet_3380_PCL_6.print_paper_size_unit: 1
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被選擇的解決方法
good to know thanks! upgrade seems to have solved my problem and no unpleasant surprises...
從原來的回覆中察看解決方案 👍 0所有回覆 (11)
do you still see a problem when updating to 45.2.0 ??
Hi Wayne, Thanks for your reply. I deleted .msf files as suggested somewhere else and this seems to have solved the problem. Should I upgrade to 45.2.0? Reluctant to make any changes now that the app is being awesome again :)
Zindus, 0.8.41
This add-on is NOT supported anymore in TB24 and above. See http://www.zindus.com/blog/2013/07/10/zindus-end-of-life/
Hence uninstall it.
Should I upgrade to 45.2.0?
Yes. See the release notes for more information about what has changed. https://www.mozilla.org/thunderbird/45.2.0/releasenotes/
Create a backup of your Thunderbird profile prior to updating just in case. https://support.mozilla.org/en-US/kb/profiles-tb#w_backing-up-a-profile
Hi many thanks for your reply. I am running t'bird on 64-bit windows 7 and it looks like this is not supported in the update...
ld said
Hi many thanks for your reply. I am running t'bird on 64-bit windows 7 and it looks like this is not supported in the update...
Of course it is supported, just as Windows 10 is supported.
Thanks, my bad, misread a post :) Will try this. Performance has improved since I deleted .msf files, but the app is still pretty much continually downloading "Sent" and "Important" files, among others. I deleted alot of old files from gmail, but still have 9Gb; should I do more?
still have 9Gb; should I do more?
I guess that depends on how many GB you want to come down to. Gmail doesn't make it easy to really get rid of stuff, so make sure you do empty the Trash at some point. Also make sure to compact folders in Thunderbird. http://kb.mozillazine.org/Compacting_folders
Thanks for your reply. No kidding about getting rid of stuff on gmail :( Trash is empty and folders are set to automatically compact. I am completely agnostic regarding storage; am gathering from your reply that T'bird should be able to handle 9GB without difficulty, so this is not one of the causes of the slow downloading problems I have. Fingers crossed that update solves this!
I have a mail profile that windows reports as 16.5Gb. Now it is not all mail. but while ever folders are kept to a reasonable size the total mail stored is largely irrelevant.
選擇的解決方法
good to know thanks! upgrade seems to have solved my problem and no unpleasant surprises...
When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.