為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Subject etc of Inbox emails appear in upper window, Content has disappeared from lower window. How do I recover?

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 christ1

acollins
acollins
more options

I am using windows 7 with Thunderbird. I am using a standard screen layout where email subject etc is displayed in upper window and email content in the lower window. This morning when I logged in the content of all my emails received yesterday has disappeared. I have just received a confirmation email of my registration here, which is showing OK. Presumably a link to a storage fodler has corrupted. any advice on how to restore these files would be helpful Alan C

I am using windows 7 with Thunderbird. I am using a standard screen layout where email subject etc is displayed in upper window and email content in the lower window. This morning when I logged in the content of all my emails received yesterday has disappeared. I have just received a confirmation email of my registration here, which is showing OK. Presumably a link to a storage fodler has corrupted. any advice on how to restore these files would be helpful Alan C

被選擇的解決方法

It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

christ1
christ1
  • Top 25 Contributor
more options

選擇的解決方法

It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird