為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How do I create a white list?

  • 4 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 Matt

more options

Certain email messages are being tagged as potentially scam. This email is received on a monthly basis and is not spam or scam. How do I create a white list to prevent T-bird from mislabeling these messages?

Certain email messages are being tagged as potentially scam. This email is received on a monthly basis and is not spam or scam. How do I create a white list to prevent T-bird from mislabeling these messages?

被選擇的解決方法

There is no editing of scam detection. It is either on or off. https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

選擇的解決方法

There is no editing of scam detection. It is either on or off. https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection

more options

You know it is not a scam and seriously as far as Thunderbird is concerned tht banner is the only difference between what is and is not considered a scam.

more options

Why doesn't Thunderbird include a white list? I'm tired of my email from Cornell University being labeled as SCAM.

Yes, I know I can turn off the scam alert, but that's not the correct solution. The correct solution would be for us to be able to tell Thunderbird that emails from that address aren't scam.

more options

JDnHuntsvilleAL said

Why doesn't Thunderbird include a white list? I'm tired of my email from Cornell University being labeled as SCAM. Yes, I know I can turn off the scam alert, but that's not the correct solution. The correct solution would be for us to be able to tell Thunderbird that emails from that address aren't scam.

The definition of a scan is simple,basic and as you point out often wrong. However which of the spammy things is your university doing. Are the using tracking bugs? so they know if you open their mail and when, if you click any link or not. That is very very common, and rswally I do not think very ethical. But being aware of the value or otherwise of the scam filter, turn it off it you do not like it.

You could also make a financial contribution to Thunderbird so there is money to hire developers to work on things like this. I do not see any volunteers expressing an interest in fixing the scam filter and we are not in a position to direct them to work on what we feel they should be spending their time on. That is one of the perks of being a volunteer, you only do the things you want to.

Bug 320351 refers to the enhancement of the scam filter and will be updated should any progress be made.