We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox has become corrupted & will not execute, I need to download a new copy to another computer, burn to a CD & reinstall on my maun PC...

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 FredMcD

more options

I need to download and reinstall Firefox on my main PC, but Firefox appears to have become corrupted. (Microsoft Essentials scan found a Trojan & removed it... The problem?) Neither Firefox or the Internet Explorer, (that I don't normally use,) will connect. After entering an address in the address field, both immediately blink, remove the entered info, and reset to receive a new address. Can I download to another working computer, copy to a thumb-drive & then install it on the desired computer?

I need to download and reinstall Firefox on my main PC, but Firefox appears to have become corrupted. (Microsoft Essentials scan found a Trojan & removed it... The problem?) Neither Firefox or the Internet Explorer, (that I don't normally use,) will connect. After entering an address in the address field, both immediately blink, remove the entered info, and reset to receive a new address. Can I download to another working computer, copy to a thumb-drive & then install it on the desired computer?

所有回覆 (1)

more options

Using another computer, Download Firefox Full Version For All languages And Systems {web link} onto a thumb drive. After, plug the thumb into your system.


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


As to IE; Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration