為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

No matter what I do I get the message, your computer must be restarted

  • 3 回覆
  • 2 有這個問題
  • 11 次檢視
  • 最近回覆由 Toad-Hall

more options

The Thunderbird icon has changed to a file icon. It said to reboot, I did it three times. No matter what I do with Thunderbird it says: Your computer must be restarted to complete a previous upgrade of Thunderbird. I was going to uninstall and reinstall but the same message comes up. I also tried a few things from a similar post but nothing.

The Thunderbird icon has changed to a file icon. It said to reboot, I did it three times. No matter what I do with Thunderbird it says: Your computer must be restarted to complete a previous upgrade of Thunderbird. I was going to uninstall and reinstall but the same message comes up. I also tried a few things from a similar post but nothing.

所有回覆 (3)

more options

TRy this: Close all applications & re-boot the computer. Shut down any Anti Virus applications. Clear the Windows Temp files & cache from the browser where you Downloaded Thunderbird.exe.

Download a new copy of the (.exe), latest version from :

Delete the application folder in C:\Program Files\Mozilla Thunderbird. Run the installer. Re-start your AV app.

more options

Thank you for your help. Your directions worked and I'm running once again.

more options

Good to hear all is now working as expected.