為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Since installing win10 my firefox crashes on a regulary base, serveral times a day.

  • 1 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 John99

more options

I did: - update firefox - update my plugins - update my graphic card driver - check for virus - sometimes firefox didn't even open in safe mode - this is the Report ID number: bp-36d4222a-469f-47f2-8537-07ba22160905

I did: - update firefox - update my plugins - update my graphic card driver - check for virus - sometimes firefox didn't even open in safe mode - this is the Report ID number: bp-36d4222a-469f-47f2-8537-07ba22160905

所有回覆 (1)

more options

There are a lot of those Crash Signatures around. Some may be caused by memory issues, and I suppose an upgrade to Windows 10 may have resulted in higher usage of RAM. You could try running memtest overnight see if that gives clear results or finds anything.

You could test in Firefox's safe mode and with plugins disabled, paste in three or four of the Crash Reports maybe they will give other clues.


Forum Note

  • Report for your Crash Signature bp-36d4222a-469f-47f2-8537-07ba22160905
  • Related Bug 1257309 - crash in js::GCMarker::processMarkStackTop