為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Restore session after FF crash has no windows/tabs

more options

Firefox 48.0.1 crashed a while ago. I quit the application from the crash notification window & restarted my iMac. When I restarted Firefox, the session restore page appeared indicating that I should examine my windows & tabs, but that page contained no windows/tabs. I have no idea how to get back the tabs I had before the crash. The same thing happened recently, but I honestly don't remember whether it was the last time FF crashed, since it crashes not infrequently for no apparent reason.

Firefox 48.0.1 crashed a while ago. I quit the application from the crash notification window & restarted my iMac. When I restarted Firefox, the session restore page appeared indicating that I should examine my windows & tabs, but that page contained no windows/tabs. I have no idea how to get back the tabs I had before the crash. The same thing happened recently, but I honestly don't remember whether it was the last time FF crashed, since it crashes not infrequently for no apparent reason.

所有回覆 (4)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
more options

I did what you asked and got the correct title & columns, but no report list.

more options

It just happened again. This time I had the spinning beach ball for hours & then I force quit the application. I have my history but the restore windows & tabs is empty. At this point, I'm going to stop using Firefox except for specific situations in which Safari doesn't do what I want.

more options

If you were not in incognito mode before facing the crash issue, you could press the Settings button and click on the History button. There, you could find those closed tabs during the crash.